77bec Privacy Policy

77bec ("we", "us", or "the platform") is an online casino and betting platform serving users in Bangladesh. When you use our website 77bec.cam, you agree to the terms of this privacy policy. We place the highest importance on protecting your personal information, and this policy explains in detail how we collect, store, process, and protect your data.

Please read this privacy policy carefully. If you have any questions, contact us at [email protected] or use our 24/7 live chat support.

1. What Information We Collect

During the registration and service process at 77bec, we may collect various types of information. This information is divided into two main categories:

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• National ID (NID) or passport details (for identity verification)
• Bank account, bKash, Nagad, Rocket, or Upay number
• Username and password
• Information you share when contacting us

1.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and language settings
• Your site usage patterns, page visit history, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction records: deposit, withdrawal, and betting history
• Gaming activity logs and session records

2. Purpose of Data Collection

We use your information only for specific and legitimate purposes. The main purposes are listed below:

2.1 Account Management and Identity Verification

We use your information to create, manage, and secure your 77bec account. Identity verification is essential to confirm age and prevent fraudulent activity.

2.2 Financial Transaction Processing

Your payment information is needed to process and complete deposit and withdrawal requests. We handle payments through bKash, Nagad, Rocket, Upay, and bank transfer.

2.3 Customer Support

Our support team uses your information to provide fast and effective assistance with your complaints, questions, or issues.

2.4 Ensuring Responsible Gaming

77bec is committed to promoting responsible gaming. Monitoring your gaming behavior to identify unusual patterns and arranging support when needed is part of our responsibility.

2.5 Security and Fraud Prevention

We analyze your information to maintain platform security and prevent money laundering and fraudulent activity.

2.6 Service Improvement

Aggregated usage data is analyzed to continuously improve our platform, game selection, and user experience.

3. Information Sharing and Disclosure

We never sell your personal information to third parties. However, in certain circumstances we may share your information with the parties listed below:

3.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete your financial transactions. These partners operate under strict confidentiality obligations.

3.2 Technology and Service Providers

Technology providers that support our platform operations (such as server hosting, cybersecurity, and game software providers) may access limited and necessary information.

3.3 Legal Obligations

Information may be shared with authorities to comply with court orders, government directives, or legal obligations. In such cases we disclose only what is required by law.

3.4 Security and Fraud Prevention

Information may be shared with relevant authorities when needed to protect the security of the platform or the rights of users.

4. Cookies and Tracking Technologies

77bec uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login sessions, keep security features active, and save your initial preferences.

4.2 Functional Cookies

These cookies help remember your language preferences, game settings, and other personalized experiences.

4.3 Analytics Cookies

We use analytics cookies to analyze site usage and improve our services. This information is processed in aggregate form and is not used to directly identify any individual.

You can disable cookies from your browser settings, but this may affect some functionality of the site.

5. Data Retention and Security

5.1 Retention Period

We retain your information while your account is active. Even after an account is closed, certain information may be retained for a specific period as required by legal obligations, dispute resolution, or fraud prevention.

5.2 Security Measures

To protect your information, 77bec takes the following technical and organizational measures:

• All data transmission is secured using 256-bit SSL/TLS encryption technology
• Advanced hashing algorithms are used to store passwords
• Access controls ensure that only authorized staff can access information
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available
• Data backups are regularly stored in secure locations

6. Your Rights

As a 77bec user, you have several important rights over your own information:

6.1 Right to Access

You can request at any time to find out what information we hold about you. This request can be made via our email or through live chat.

6.2 Right to Rectification

If any of your stored information is incorrect, you can request that it be corrected. We will make the correction as soon as possible after verification.

6.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, this right may be limited in cases of legal obligations or active accounts.

6.4 Right to Object to Processing

You can object to the processing of your information for specific purposes such as marketing communications.

6.5 Right to Data Portability

You can request to receive your information in a structured, readable format.

To exercise any of the rights listed above, email [email protected] or contact our 24/7 live chat support.

7. Protection of Children and Minors

77bec is intended only for users aged 21 and above. We do not knowingly collect information from anyone under the age of 21. An age verification process is followed at registration, and national ID or passport verification is carried out where necessary.

If we learn that a minor has used our platform, we will immediately close that account and delete the information collected.

8. Third-Party Links and Services

Our platform may use software from game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi). These providers may have their own privacy policies and may independently process certain data. We are not responsible for the data practices of these third parties.

9. International Data Transfers

To operate our services, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the protection of your information is maintained in accordance with the standards set out in this privacy policy.

10. Data Breach Notification

If the security of your personal information is breached for any reason and this creates a risk to your rights or freedoms, we will notify you as quickly as possible in accordance with legal requirements. The notification will include details of the nature of the breach, possible consequences, and the steps we have taken.

11. Marketing Communications

If you agree to receive communications about our bonus offers, promotions, and updates, we may send messages to your email or registered number. You can opt out of such communications at any time by using the unsubscribe link in an email or by contacting our support.

12. Policy Changes

77bec reserves the right to update this privacy policy at any time. If there are any significant changes, we will notify you via email or a notification on the platform. Continued use of the platform after changes are made will be considered your acceptance of the new policy.

The "Last Updated" date at the top of this policy will always reflect the date of the most recent change.

13. Contact

If you have any questions, comments, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 — get instant support in Bengali

We will try to respond to your message as quickly as possible.